Contact Us
Got a question about one of our sweepstakes casino reviews, spotted something that needs updating, or want to share your experience with a platform we cover? We're here for it. The team behind Sweeps Casinos reads every message and does its best to respond within two business days.
Reach the Sweeps Casinos Team
The quickest way to get a response is by emailing us directly:
Email: [email protected]
We aim to reply to all enquiries within 48 hours on business days. If your message relates to a specific review or platform listed on the site, please include the name of the platform in your subject line — it helps us route your query to the right person straight away.
What We Can Help With
- Review accuracy: If you believe information about a listed sweepstakes casino is out of date or incorrect, let us know. We review our content regularly and welcome reader reports.
- Platform suggestions: Think a sweepstakes casino deserves a place on our list? Tell us which one and why — our editorial team considers all suggestions against our review criteria.
- Reader experiences: Firsthand accounts of signing up, redeeming Sweepstakes Coins, or using a platform's support help us keep our assessments grounded. We don't publish individual submissions without consent, but they do inform our editorial work.
- General questions: Curious how the sweepstakes model works, which platforms serve your state, or how prize redemption is handled? We're happy to point you toward the right part of the site or answer directly.
- Business and partnership enquiries: If you represent a sweepstakes casino operator and want to discuss how your platform is covered, use the same email address above and mark your subject line accordingly.
What We Are — and What We Are Not
Sweeps Casinos at nmcompass.com is an independent comparison and review site. We research and assess sweepstakes casino platforms so readers across the US can make more informed decisions about where to play. We are not affiliated with any individual platform, and we do not operate any gaming service ourselves.
This also means we cannot access your account, process refunds, resolve disputes with a platform, or retrieve lost coins on your behalf. For any account-specific issues, you will need to contact the platform's own support team directly.
For more on how our site works and who is behind it, visit our About Us page.
A Note on Responsible Play
If you or someone you know is finding it difficult to manage time or spending on social casino platforms, please visit our Responsible Gambling page for resources and guidance. We take this seriously, and that page exists specifically to help.
Legal and Editorial Queries
Questions about how we present information, our editorial standards, or the terms under which this site operates can be directed to the same email address. You may also review our Terms and Conditions for more detail on how the site is run.
We do not provide legal advice. If you have questions about whether a specific sweepstakes casino is available or permitted in your state, we recommend checking the platform's own eligibility terms and, where necessary, consulting applicable state laws.
Response Times
| Enquiry Type | Typical Response Time |
|---|---|
| General questions | Within 48 business hours |
| Review accuracy reports | Within 48 business hours |
| Platform suggestions | Within 5 business days |
| Business and partnership enquiries | Within 5 business days |
We receive a high volume of messages around major promotional periods, so if you haven't heard back within those windows, a brief follow-up is always welcome.
How Your Feedback Shapes the Site
Reader input has a direct effect on how we cover sweepstakes casinos. When multiple readers flag the same issue — a change in a welcome offer, a shift in which states a platform serves, a new redemption threshold — we prioritise reviewing and updating that content. Our fact-check process runs continuously, and reader reports are one of its most reliable inputs.
We don't publish reader-submitted content without explicit permission, and we never share contact details with third parties. If you'd like to contribute a longer piece of feedback or a platform account, just say so in your message and we'll follow up about how that works.
Thank you for taking the time to get in touch. Whether you're here to flag an error, share a tip, or simply ask a question about how sweepstakes casinos work in the US, we're glad to hear from you — email us at [email protected].